product design leadership

A seasoned entrepreneurial and strategic design leader, building meaningful teams and businesses, questioning the world to create exceptional experiences for users.

B2C • STEER QUALITY EXECUTION • HEAD OF DESIGN • UNIFYCX • 2024

Creating a differentiated AI experience with Natural Language Interaction

DESIGN LEADERSHIP & TEAM MANAGEMENT • HEAD OF DESIGN • UNIFYCX • 2024

Evolving Design into a Strategic Function for User-Centric Solutions

B2B AI FOR CX: ESTABLISHING NORTH STAR VISION • HEAD OF DESIGN • UNIFYCX • 2023

Crafting the Vision to Guide a 20-Year CX Enterprise Transformation with AI + Design

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B2B: DESIGN LEADERSHIP TO DRIVE CHANGE • SENIOR MANAGER • WAYFAIR • 2022

Scaling Global Supplier Growth at Wayfair

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B2B2C: ACCELERATE TIME TO MARKET • LEAD DESIGNER • TOAST • 2019

Shaping the Future of Guest Engagement Through Strategic Design

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B2C: REACH NEW AUDIENCE • DIRECTOR OF DESIGN • ENERGYSAGE • 2017

Envision a new experience for EnergySage Marketplace

Case Study Coming Soon